We understand that when accessing our website or interacting with us online, the privacy and confidentiality of personal information is important. That's why we are committed to safeguarding the details you provide us.

The following explains what information we gather from you when you go to our website, how we use that information, and how you can contact us for more information.

The information we collect

Each time someone visits our site, our web server collects the following types of information:

• The number of users who visit;
• The date and time of visits;
• The number of pages viewed;
• How users navigate through the site.

No attempts are made to identify anyone browsing our site. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.

In addition, when you make a purchase through our online store, we collect certain personal details required to process your order. This may include your name, billing and shipping address, contact details (such as email address and phone number), and payment details. This information is collected solely for the purposes of processing transactions, arranging delivery of your purchases, and communicating with you regarding your order.

We do not retain full payment details such as credit card information, as these are processed securely via our payment service provider. Only the minimum necessary information required for payment confirmation and transaction records is stored.

We do not provide or sell information about our customers, members, or site visitors to vendors.

How we capture information

We use technology called cookies when you visit our site. Cookies are small pieces of information which can be stored on your hard drive (persistent cookies) or in memory (session cookies). They can record information about your visit to the site, allowing it to remember you next time you visit and provide a more meaningful experience.

We use cookies to offer you increased security and to enhance the performance of our website. Despite common myths, the cookies we send to your device cannot read your hard drive, obtain any information from your browser, or command your computer to perform any action. They are designed so that they cannot be sent to another site or be retrieved by any site other than the Sydney Jewish Museum or its official ecommerce platform incommonbrand.com.

Linked websites

This Privacy Statement applies to the Sydney Jewish Museum site and our official ecommerce website incommonbrand.com. The Sydney Jewish Museum is only responsible for the privacy practices, privacy statements, or content of websites linked to the Sydney Jewish Museum's domains: sydneyjewishmuseum.com.au and sjm.com.au.

Internet risks

To ensure security, the Sydney Jewish Museum uses a highly secure internet connection to protect against the loss, misuse, and alteration of any information we receive from you. Payment services provided through our online store are processed via secure and PCI-compliant payment gateways. However, as with any transmission over the internet, there is always some element of risk involved in sending personal information.